The Needs Labor Skills of Service Business Entrepreneurs Utilizing in Luang Prabang Capital

Abstract

This study aimed to investigate the labor skill needs of service business operators in Luang Prabang Capital. The research employed a survey research design, using questionnaires as the primary tool for data collection and information gathering. The target population consisted of 385 entrepreneurs operating in the service sector, including hotels, guesthouses, restaurants, and other related businesses in Luang Prabang Capital. Respondents were selected using the Purposive Sampling method. The collected data were analyzed using descriptive statistics, including frequency, percentage, mean, and standard deviation. Inferential statistical analysis was conducted using Multiple Regression Analysis (MRA) with the SPSS software package. The findings revealed that most respondents were male entrepreneurs aged between 26 and 35 years old, operating businesses related to accommodation and restaurant services. The majority of respondents held delegated managerial or supervisory positions, possessed a bachelor's degree, were married, and earned an average monthly income ranging from 5,000,001 to 10,000,000 LAK. In addition, their businesses generated an average monthly revenue ranging from 50,000,001 to 90,000,000 LAK. Regarding labor skill requirements among service business operators in Luang Prabang Capital, the overall results indicated that the most highly demanded competencies were technical/professional skills, thinking skills, and self-awareness and self-management abilities.